Announcement – Utilities Manager
John Crooks and the Shakopee Public Utilities Commission announce the retirement of its long time Utilities Manager. Mr. Crooks had forty years in the utility industry with the last twenty years with SPU. Mr. Crooks thanks the employees at SPU for their continued,
dedicated hard work in providing water and electric service to the citizens of Shakopee. It has been his pleasure to serve the community.
We will be using this website to communicate with our customers in a timely and effective manner.
If SPU is experiencing a power outage, water emergency or we are performing some other unforeseen activity that may affect your utility services, you will see a scrolling banner at the top of our homepage. This will alert our customers that we are aware of the issue and are working on it. We will provide as much detail as possible regarding the area(s) affected.
Report an Outage
If you do not see the scrolling banner on the SPU homepage and are experiencing an outage or other emergency you can notify us by clicking on the “Report an Outage” button at the top of the homepage. This will send a notification to our Dispatch and/or after-hours service. The scrolling banner will be activated at that time.
If the banner has already been activated, but you don’t see your geographic area mentioned, please report your outage. In the event there are separate outages we want everyone to be promptly handled.
Activities such as hydrant flushing, reconstruction projects, controlled electric outages or other planned events can be found under Events at the bottom of our homepage. Dates and descriptions are included in this area.
Please frequent the Customer Communications page to stay in touch with what’s happening at SPU and view other topics of interest related to the utilities and you.