An application for commercial service is required.
This includes, but is not limited to customer categories: commercial, retail, multi-family housing, industrial, churches, schools, and hotels. If your business is a new service for SPU due to new construction, please see New Service/New Construction prior to applying for service.
All business/non-residential accounts require a deposit prior to connection of service. This deposit is equivalent to one month’s estimated billings for both electric and water. It is based on previous customer or like-customer usage. If similar prior usage is unavailable, SPU Planning & Engineering will provide usage data based on planning expectations. For large service and industrial customers the deposit will include anticipated Demand charges, as well as kWh usage.
This deposit is retained on your account until you end service, at which time it will be applied to your final bill, or until you achieve a 5-year, good payment history. Good payment history is defined as no more than three (3) late payments and no disconnections of service for nonpayment in a period of five years. Cash deposits* accrue interest monthly while your account is active.
Deposits are not utilized to pay past due balances on active accounts.
*In the event a letter of irrevocable credit or surety bond is used as a deposit, no interest will be earned.
In addition to new service, an application is required if:
- you are an existing SPU customer moving to a new service address within SPU’s territory
- you are adding a location to your business
- your business is sold and has a new owner or tax ID