An application for commercial service is required.
This includes, but is not limited to customer categories: commercial, retail, multi-family housing, industrial, churches, schools, and hotels. If your business is a new service for SPU due to new construction, please see Getting Started-Fees/Policies/Agreements prior to applying for service.
Deposits
All business/non-residential accounts require a deposit prior to connection of service. This deposit is equivalent to one month’s estimated billings for both electric and water. It is based on previous customer or like-customer usage. If similar prior usage is unavailable, SPU Planning & Engineering will provide usage data based on planning expectations. For large service and industrial customers the deposit will include anticipated Demand charges, as well as kWh usage.
This deposit is retained on your account until you end service, at which time it will be applied to your final bill, or until you achieve a 5-year, good payment history. Good payment history is defined as no more than three (3) late payments and no disconnections of service for nonpayment in a period of five years. Cash deposits* accrue interest monthly while your account is active.
Deposits are not utilized to pay past due balances on active accounts.
*In the event a letter of irrevocable credit or surety bond is used as a deposit, no interest will be earned.
In addition to new service, an application is required if:
- you are an existing SPU customer moving to a new service address within SPU’s territory
- you are adding a location to your business
- your business is sold and has a new owner or tax ID
Conditions of Service
An account set-up fee of $15.00 is required, which will be applied to the first billing statement from SPU.
Failure to make timely monthly payments will result in a late fee of 5% that will be applied to the unpaid balance. Failure to make timely payments may also result in utility service being disconnected. If utility service is disconnected, the total amount due plus a reconnection fee will be required to resume service.
Customers agree to comply with the policies and requirements in SPU’s Electric Service Rules and Regulations, and Water Policy Manual, including, but not limited to:
(1) service policies;
(2) fees, rates and payment; and
(3) SPU’s right to access the premises at all reasonable times for purposes of installing, reading, inspecting, maintaining or removing any of its meters, devices or other equipment used to provide utility service.
View policy manuals:
