An application for service is required.
You will need a valid, government-issued photo ID.
- State driver’s license
- Passport
- Government-issued identification card with photo
Renter Deposits
The appropriate deposit amount will be applied to your first month’s billing statement. Or, you may pay this deposit online via SmartHub once your account number has been communicated to you.
This deposit is retained on your account until you end service or until you achieve a five-year good payment history, at which time it will be applied to your final bill or active account, respectively. This deposit accrues interest monthly while your account is active.
Deposits are not utilized to pay past due balances on active accounts.
Good payment history is defined as no more than three (3) late payments and no disconnection of service due to nonpayment in a five year period.
If you are an existing SPU customer moving to a new service address within SPU’s service territory an application is required for the new service.
Apply for Residential ServiceAn account set-up fee of $15.00 is required, which will be applied to the first billing statement from SPU.
Failure to make timely monthly payments will result in a late fee of 5% that will be applied to the unpaid balance. Failure to make timely payments may also result in utility service being disconnected. If utility service is disconnected, the total amount due, plus a reconnection fee will be required to resume service.
Conditions of Service
Customers agree to comply with the policies and requirements in SPU’s Electric Service Rules and Regulations, and Water Policy Manual, including, but not limited to:
(1) service policies;
(2) fees, rates and payment; and
(3) SPU’s right to access the premises at all reasonable times for purposes of installing, reading, inspecting, maintaining or removing any of its meters, devices or other equipment used to provide utility service.
View policy manuals:
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