An application for service is required – even if you are a current customer moving within SPU’s service territory.
An application for service is required – even if you are a current customer moving within SPU’s service territory.You will need a valid, government-issued photo ID.
- State driver’s license
- Passport
- Government-issued identification card with photo
Renter Deposits
The appropriate deposit amount will be included on your first month’s billing statement. Or, you may pay this deposit online via SmartHub once your account number has been communicated to you.
This deposit is retained on your account until you end service or until you achieve a five-year good payment history, at which time it will be applied to your final bill or active account, respectively. This deposit accrues interest monthly while your account is active.
Good payment history is defined as no more than three (3) late payments and no disconnection of service due to nonpayment in a five year period.
Deposits are not utilized to pay past due balances on active accounts.
Please note:
- If you are currently a renter with a deposit on file it will be applied to your final bill on your existing account.
- You will be final billed for your usage from your last reading through your end service date.
- If a credit exists on your final billing, this credit will be applied to your new account, unless you inform us you would like this credit refunded to you.
- If a balance is due on your final billing you will receive a final billing statement. This balance is to be paid in full, in addition to the billing statements from your new account.
Application for Service and Terms
An account set-up fee of $15.00 is required, which will be applied to the first billing statement from SPU.
Failure to make timely monthly payments will result in a late fee of 5% that will be applied to the unpaid balance. Failure to make timely payments may also result in utility service being disconnected. If utility service is disconnected, the total amount due, plus a reconnection fee will be required to resume service.
Apply for Residential ServiceConditions of Service
Customers agree to comply with the policies and requirements in SPU’s Electric Service Rules and Regulations, and Water Policy Manual, including, but not limited to:
(1) service policies;
(2) fees, rates and payment; and
(3) SPU’s right to access the premises at all reasonable times for purposes of installing, reading, inspecting, maintaining or removing any of its meters, devices or other equipment used to provide utility service.
View policy manuals:
.
